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portraite.art

Unique Apparel Store with custom designs and fine prints 

  • Can I commission a custom art project?
    Yes, we accept custom art project commissions. Please contact us with your requirements for more details.
  • Are there any discounts for bulk orders of art prints?
    Yes, we offer discounts for bulk orders. Please contact us directly for more information on bulk pricing and discounts.
  • What materials are used in your art projects?
    We use a variety of high-quality materials in our art projects, including acrylic paints, canvas, and mixed media. Specific materials can be customized based on your preferences.
  • What is the timeline for completing a custom art project?
    The timeline for completing a custom art project varies based on the complexity and scope of the project. Typically, it takes between 2 to 4 weeks.
  • Can I commission a custom art project?
    Yes, we accept custom art project commissions. Please contact us with your requirements for more details.
  • What is your return policy?
    We accept returns within 30 days of purchase. Items must be in their original condition and packaging.
  • What is PORTRAITE's return policy for art projects?
    PORTRAITE allows returns within 30 days for a full refund or exchange, as long as the item is in its original condition and packaging. Refundable items include only clothes & Jewellery. No returns on paintings and prints. Contact customer service with your order number to start the process and get a return shipping label. We aim to make your experience seamless and enjoyable.
  • What are the shipping options available?
    We offer standard and express shipping options. Delivery times and costs vary based on your location.
  • How long does delivery take?
    Delivery times vary based on your location and the shipping method selected. Standard delivery typically takes 5-7 business days, while express delivery takes 2-3 business days.
  • Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
  • Do you offer international shipping?
    Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on the destination.
  • How do I care for my 100% cotton t-shirt?
    To care for your 100% cotton t-shirt, machine wash it in cold water with like colors and tumble dry on low heat.
  • What payment methods do you accept?
    We accept cash on delivery in KRAKOW, and PayPal as well.

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